Liferay DXP Solution for Manufacturing Company to Improve Operation Efficiency by 200%

Digitizing 15+ manual processes and data management workflows for manufacturing company to increase the operational efficiency by 200%

Our client specializes in manufacturing printing systems and their spare parts. Their product inventory holds more than 10000 SKUs. The client used to manage records and different workflows in a scattered manner that includes data and information flow between multiple stakeholders via emails, spreadsheets and a legacy custom operation management software. With this it became very difficult to manage all the business operations like client job report, QC data, etc.

Project Brief

We developed a Liferay DXP-based data and workflow management portal to streamline and enhance the client's manufacturing operations. The portal centralizes data management, automates workflows, and improves collaboration across multiple departments by capturing data from various user groups and interconnecting their actions based on operational parameters such as approvals, alerts, and notifications.

To achieve this, we leveraged Liferay's rich set of out-of-the-box features, including user management with roles and permissions to ensure controlled access, low-code capabilities like Liferay Objects and Forms for data modeling, and the Kaleo Workflow engine to automate multi-step approval processes. Additionally, we utilized Liferay's built-in notifications and announcements for real-time communication. We also have implemented React Based Liferay portlets for building custom UI components for additional features.

Given the client's high data volume, a fast and efficient search system was essential. We integrated Elasticsearch, enhancing search speed with advanced indexing and filtering.

We also provided integration the with the client's existing IT ecosystem, enabling smoother operations and improved workflow efficiency. This transformation gave the organization greater visibility, control, and the flexibility to scale as needed.

Business Needs & Challenges

Data Management

The client relied on manual data entry in spreadsheets and legacy operation management system, leading to inconsistencies and errors. Managing and tracking large volumes of manufacturing data across multiple departments was time-consuming and inefficient. Without a centralized system, decision-making was often delayed due to a lack of real-time insights.

Legacy System Limitations

The existing Operation Management was outdated, making it difficult to support modern business needs. Limited integration capabilities restricted data flow between departments. Frequent system slowdowns and a lack of scalability caused the company’s ability to adapt to growing operational demands.

Supply Chain Optimization

The client faced challenges in tracking and managing supply chain activities in real time. Inefficient coordination between multiple internal and external stakeholders led to delays.

User Adoption & Process Standardization

Employees were accustomed to legacy workflows, making the transition to digital processes challenging. Inconsistent operational procedures across departments led to inefficiencies and miscommunication.

Technology Stack & Tools

Implementation Overview

Multi-Site Setup in Liferay

We implemented a multi-site architecture within Liferay DXP to support different business units while maintaining centralized control. Each site was configured with role-based access for user groups in Liferay, ensuring that relevant teams could manage their data independently. This setup allowed managing and extending the portal for further business requirements without compromising data integrity.

Realtime Spreadsheet Display

To enhance data visibility, we integrated a real-time spreadsheet display from Google Drive that enables users to view data and dashboard generated from external software. This approach eliminates the need for manual parsing for read-only types of data in Liferay portal to reduce the customization.

Multi-Step Workflow Setup

A multi-step workflow was designed to automate critical processes, ensuring structured approvals and real-time tracking. We leveraged Liferay's Kaleo Workflow Engine to map out complex business rules, reducing manual interventions and processing time. Notifications and alerts were integrated to keep stakeholders informed at every stage of the workflow.

React JS Portlets/Components

We developed custom React JS portlets to deliver an interactive and modern user experience within Liferay DXP. These portlets provided a dynamic and responsive UI, enhancing usability and performance for data-intensive applications.

Utilization of OOTB Features

We maximized Liferay's out-of-the-box (OOTB) features to accelerate implementation while minimizing custom coding. Features such as user roles and permissions, Objects & Forms, notifications, and portal announcements were utilized to standardize operations. This approach ensured faster implementation and long-term maintainability of the solution.

Minimize Utilization with Liferay's Out of the Box

Business Impacts

50% Reduction in Manual Data Entry Effort

By digitizing data management processes, the client significantly reduced dependency on emails, spreadsheets and disconnected record-keeping, freeing up valuable employee time for more strategic tasks.

40% Faster Approval Workflows

The multi-step workflow automation reduced processing time for approvals and task handovers, leading to quicker decision-making and improved operational efficiency.

Enhanced Search & Reporting Capabilities

Elasticsearch integration enabled real-time data retrieval, reducing search time by over 60%.

Increased User Engagement & Adoption

The modern React-based UI enhanced user experience, making it easier for employees to adapt to the new system, improving overall engagement and productivity.

Real-Time Operational Insights

The real-time spreadsheet display provided up-to-date visibility into key manufacturing metrics, enabling proactive decision-making and better resource allocation.

Scalability for Future Growth

The flexible architecture of Liferay DXP ensured that the platform could scale with the business, supporting future expansion and evolving operational needs.

Software Product Modernization for a Leading DBA Service Provider

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